Technical Support

Get the help you need with your Clavelsee AI Smart Glasses. Our technical support team is here to assist you with any issues or questions.

Customer Service

Our dedicated support team is available 24/7 to help you with any product-related issues.

Knowledge Base

Access our comprehensive knowledge base with tutorials, guides, and troubleshooting tips.

Video Tutorials

Watch step-by-step video guides on how to set up and use your Clavelsee AI Smart Glasses.

Common Issues & Solutions

Pairing Issues

If you're having trouble connecting your Clavelsee glasses to your device:

  • Ensure Bluetooth is enabled on your device
  • Reset your glasses by holding the power button for 10 seconds
  • Make sure your glasses are charged above 20%
  • Update to the latest Clavelsee app version

Battery & Charging

For optimal battery performance:

  • Use only the provided charging cable and adapter
  • Charge fully before first use (approximately 2 hours)
  • Avoid exposing to extreme temperatures
  • If battery drains quickly, check for app updates

Audio Quality

To improve audio experience:

  • Adjust the glasses position for optimal speaker alignment
  • Ensure volume is properly set on both glasses and device
  • Check for environmental noise interference
  • Update firmware to the latest version

App Connectivity

If experiencing app connection problems:

  • Force close and restart the Clavelsee app
  • Check for app updates in your app store
  • Ensure your device OS is compatible (iOS 13+ or Android 9+)
  • Try uninstalling and reinstalling the app

Video Tutorials

Getting Started Tutorial

Getting Started

Learn how to set up your Clavelsee AI Smart Glasses for the first time.

Advanced Features Tutorial

Advanced Features

Discover the AI capabilities and voice command features of your smart glasses.

Troubleshooting Tutorial

Troubleshooting Guide

Step-by-step solutions for common issues with your Clavelsee glasses.

Need More Help?

Our technical support team is ready to assist you. Please fill out the form below with details about your issue.

Technical Support Hours

Monday - Friday: 9:00 AM - 8:00 PM (EST)

Saturday: 10:00 AM - 6:00 PM (EST)

Sunday: Closed

For urgent inquiries outside of business hours, please email [email protected]