Technical Support
Get the help you need with your Clavelsee AI Smart Glasses. Our technical support team is here to assist you with any issues or questions.
Customer Service
Our dedicated support team is available 24/7 to help you with any product-related issues.
Knowledge Base
Access our comprehensive knowledge base with tutorials, guides, and troubleshooting tips.
Video Tutorials
Watch step-by-step video guides on how to set up and use your Clavelsee AI Smart Glasses.
Common Issues & Solutions
Pairing Issues
If you're having trouble connecting your Clavelsee glasses to your device:
- Ensure Bluetooth is enabled on your device
- Reset your glasses by holding the power button for 10 seconds
- Make sure your glasses are charged above 20%
- Update to the latest Clavelsee app version
Battery & Charging
For optimal battery performance:
- Use only the provided charging cable and adapter
- Charge fully before first use (approximately 2 hours)
- Avoid exposing to extreme temperatures
- If battery drains quickly, check for app updates
Audio Quality
To improve audio experience:
- Adjust the glasses position for optimal speaker alignment
- Ensure volume is properly set on both glasses and device
- Check for environmental noise interference
- Update firmware to the latest version
App Connectivity
If experiencing app connection problems:
- Force close and restart the Clavelsee app
- Check for app updates in your app store
- Ensure your device OS is compatible (iOS 13+ or Android 9+)
- Try uninstalling and reinstalling the app
Video Tutorials
Getting Started
Learn how to set up your Clavelsee AI Smart Glasses for the first time.
Advanced Features
Discover the AI capabilities and voice command features of your smart glasses.
Troubleshooting Guide
Step-by-step solutions for common issues with your Clavelsee glasses.
Need More Help?
Our technical support team is ready to assist you. Please fill out the form below with details about your issue.
Technical Support Hours
Monday - Friday: 9:00 AM - 8:00 PM (EST)
Saturday: 10:00 AM - 6:00 PM (EST)
Sunday: Closed
For urgent inquiries outside of business hours, please email [email protected]