Frequently Asked Questions

Clavelsee AI glasses stand out with our proprietary AI algorithms that enable real-time language translation, intelligent recognition, and AR navigation. Our focus on "Beyond Sight, Beyond Sound" means we've perfected both the visual and audio experience, with industry-leading directional audio technology and lightweight design (under 50g) that ensures comfort during extended use.

Our AI smart glasses feature an optimized battery life of 8-12 hours on a single charge, depending on usage patterns. Standard audio functions can last up to 12 hours, while intensive AR and AI features may reduce battery life to approximately 8 hours. The glasses come with a fast-charging case that can provide a 2-hour usage boost with just 15 minutes of charging.

Yes, Clavelsee offers prescription lens options for all our smart glasses models. During checkout, you can upload your prescription details, and our optical team will customize your glasses accordingly. We support a wide range of prescriptions, including single vision, bifocal, and progressive lenses. There is a small additional fee for prescription lenses, starting at $45 depending on your requirements.

Our AI translation system currently supports over 50 languages with real-time translation capabilities. Major languages like English, Spanish, French, German, Chinese, Japanese, and Korean offer the most accurate and comprehensive translation features. We regularly update our language database through software updates, adding new languages and improving translation accuracy for existing ones.

Clavelsee smart glasses feature an IPX4 water resistance rating, which means they are protected against splashes of water from any direction. They are suitable for use during light rain or sweaty workouts, but should not be submerged in water or worn during swimming or other water activities. For optimal longevity, we recommend keeping your glasses dry whenever possible.

All Clavelsee AI smart glasses come with a standard 1-year limited warranty that covers manufacturing defects and hardware malfunctions under normal use. We also offer an extended warranty option (Clavelsee Care+) that provides 2 additional years of coverage and includes accidental damage protection. For business and enterprise customers, we provide customized warranty programs based on deployment size and requirements.

Yes, Clavelsee smart glasses are fully compatible with both Android (version 8.0 and above) and iOS (version 12 and above) devices. Our Clavelsee App is available on both Google Play Store and Apple App Store, providing the same feature set across platforms. Some advanced features may have slight variations between operating systems due to platform-specific limitations.